Terms of Service

Last updated: May 27, 2026

These terms govern your access to and use of Tenanture ("Tenanture", "we", "us"), the AI-powered leasing automation service available at app.tenanture.com. By creating an account or using the service, you agree to these terms.

The service

Tenanture ingests email from inboxes you connect, detects leasing leads, drafts AI replies in your voice, and surfaces a pipeline of conversations for you to manage. We're a companion in your workflow — you remain responsible for what you send to prospects and tenants.

Your account

You must be at least 18 to use Tenanture.
You're responsible for keeping your login credentials secure and for everything that happens under your account.
Notify us immediately at antoine@tenanture.com if you suspect unauthorized access.

Acceptable use

You agree not to:

Use Tenanture to send spam, harass prospects, or send messages that violate the Fair Housing Act or any other applicable anti-discrimination law. Tenanture will surface fair-housing warnings in the app; the responsibility for your communications is yours.
Reverse-engineer, scrape, or attempt to extract source code or model weights from the service.
Use the service to compete with us, including by training a competing AI model on outputs we generate.
Connect a mailbox you don't own or don't have authority to grant access to.

AI-generated content

Tenanture generates draft replies using large language models. These drafts are suggestions; they may contain errors, omissions, or statements that don't match the facts of your properties. You are responsible for reviewing every reply before it is sent. When you click Send (or enable auto-reply for a conversation), you authorize Tenanture to send the message on your behalf from the connected mailbox.

Your content

You retain all rights to the content you bring into Tenanture — properties, qualification rules, email content from your connected mailboxes, and any other data you provide. You grant Tenanture a limited license to process this content as necessary to provide the service to you (including sending excerpts to LLM providers for reply generation, as described in our Privacy Policy).

Pricing and billing

Pricing is shown in the app at signup and may change with at least 30 days' notice. Subscriptions renew automatically at the end of each billing period unless you cancel. You can cancel at any time from Settings; cancellation takes effect at the end of the current period.

Termination

You can close your account at any time from Settings or by emailing antoine@tenanture.com. We may suspend or terminate your account if you materially breach these terms or use the service in a way that creates legal or security risk for us or our other users. On termination, we will delete your data per our Privacy Policy.

Disclaimers

Tenanture is provided "as is" and "as available" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted, error-free, or that AI-generated content will be accurate, complete, or compliant with any specific legal regime.

Limitation of liability

To the maximum extent permitted by law, Tenanture and its affiliates, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your use of the service. Our total liability for any claim arising out of or relating to the service will not exceed the greater of (a) the amount you paid us in the 12 months before the claim arose, or (b) US $100.

Indemnification

You agree to defend, indemnify, and hold harmless Tenanture from any claim or demand made by a third party arising out of your breach of these terms or your use of the service in violation of applicable law — including, without limitation, claims arising from messages sent through Tenanture to your prospects or tenants.

Changes to these terms

We may update these terms from time to time. When we make material changes, we will notify you by email and update the "Last updated" date above. Continued use of the service after the effective date constitutes acceptance.

Governing law

These terms are governed by the laws of France, without regard to its conflict-of-laws rules. Any dispute that cannot be resolved informally will be brought exclusively in the courts of Paris, France.

Contact

Questions about these terms? Email us at antoine@tenanture.com.